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FAQ

How do I know if my timber floors can be sanded & polished?

Checking under your existing carpets or floor covering will give you an idea about the condition of your timber floor boards. Look for water damage, dampness, broken floor boards, termites and anything else that may require the floor boards being repaired, especially if you are purchasing a new property and have an idea of getting the floors done. Minor scuffs can usually be fixed and small holes can be filled in, however bigger damages may require a replacement of the floor board. Our floor sanding expert will be able to inspect and give you better insight into the state of your timber floors and the required sanding process.

How do I get a quote?

We provide standard quotations based on the number of square meters. If you are interested in getting a quote done but are unsure of the square meter range of state of your timber floors then we can arrange for one our floor sanding experts to come in and have look before generating a quote. Contact Us to arrange for and inspection so you can get a no obligation quote – quote inspections are completely free of charge too.

What are the costs involved?

The costs of sanding and polishing your timber floors will vary on a few things such as:

  • The size of your floors, we provide standard quotations based on the square meter range of your timber floors.
  • The condition of your floors, which involves inspecting the floors to see the level of repairs required. Minor repairs are included in our quotes but any major repairs such as water damage or replacement of floor boards will have to be quoted separately.
  • The type of finish required: gloss, satin or matte
  • The type of coating required: Oil based or water based
  • The type of timber flooring that is whether it is outdoor timber decking or simply indoor timber floors

Will my furniture have to be moved out of the way? & is it something you’ll do as well?

Yes all of the furniture must be moved out of the room to be sanded and polished. Unfortunately we do not do the furniture removal ourselves. A professional removal service may be a good option.

Will you pull up and remove old floor covering such as the carpets?

Yes we can arrange the removal of carpets and similar floor coverings, however extra charges will apply for this. Please speak to our sales team for more information regarding this.

What about any scratches, scuffs, holes and nails on my existing timber floors?

We punch nails as well as fill in nail holes with appropriate filler before beginning the sanding process. Minor scratches and scuffs will disappear upon sanding (as a this involves the removal of a thin layer of timber).

Will there be a lot of dust during sanding?

We use only the latest dust-free sanders that have a built in vacuum that sucks up dust during the sanding process. This minimizes the dust, however there may be a little residue which can remain.

(This is usually cleaned up before any staining or polishing is done)

Will you take away the sanding dust and polish cans?

Sanding dust and other rubbish can be put out with your general rubbish therefore we don’t take them away. However we can take it away for an additional charge.

What is the difference between oil base and water base finish?

The oil base finish is known to give the wood a deeper colour and bring out the natural grain more, but the main difference between oil and water base finishes is the smell. An oil base finish generally has a stronger smell when compared to a water base finish, so if you live in a smaller apartment or feel that the smell will be an issue then we recommend the water base finish. We also recommend you be in a properly ventilated area if you are going to stay in your home whilst the floors are drying, regardless of which base finish is applied.

How many polish coats are applied?

Once the sanding is completed we apply 3 coats of polish (1 Filler + 2 Coats) to your timber floors.

How long does the sanding and finishing process take?

Normally it can take upto 4 to 7 days depending on the coatings applied and weather conditions.

Can I stay in my home during the process?

Yes, if it is just one room in the property, however that room will not be accessible till drying is complete. If majority of the property is going to be sanded & polished then we recommend moving out for that period of time as any use of the floors before drying can affect the quality of the finish.

What guarantees do I have on my floors?

We provide a 5 year warranty on the products we use, and stand by the quality of our work and guarantee a standard of workmanship.

Will you leave any marks on skirting boards and walls?

We try our best not to leave any marks but because we use heavy machines sometimes it can leave marks on skirting boards. We advise you to touch up skirting boards and walls after we finish the job.

What to expect from our professional floor sanding & polishing services?

Our experts at I floor sanding Melbourne have countless years of experience in providing the best possible finish and quality service to our numerous clients across the Melbourne region. We make use of only the latest equipment and top of the range products. The service we provide includes:

  • Professional floor sanding and polishing with quality workmanship.
  • Friendly and polite staff.
  • Nails punched and holes filled with minor repairs done.
  • Quality coatings that will last and bring out the beauty of your timber floors.